Terms of service

1. scope of application

The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

2. important notes
2.1 Single seal/label/original packaging
All ordered goods have original labels and are delivered in this way. If you try on the ordered items, please take care not to remove or damage the label/packaging. We expressly point out that we are not obliged to take back goods where the label/original packaging has been removed or damaged.

INDIVIDUAL PRODUCTS, UNDERWEAR/ SWIMWEAR/ DUMMIES ARE EXCLUDED FROM REVOCATION!

2.2 Illustration of our goods
The goods offered at www.snowwhite-mini.de are clearly depicted on the Internet site and largely correspond to reality. However, Snow White mini is not in a position to guarantee that the pictures and colours that the customer sees from his screen, also due to different screen, graphic and/or printer settings, correspond completely to reality.

2.3 Stock/Prices of the goods
We point out that the products presented at www.snowwhite-mini.de may no longer be available or may no longer be available at the time of the customer's visit to the Internet site and that the corresponding prices may have changed.

3. contracting party, conclusion of contract, correction options

The purchase contract is concluded with Anh Tuyet Hoang, Snow White Mini Online Shop.

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can initially place our products in the shopping basket without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping basket. Confirmation of receipt of your order will be sent by e-mail immediately after the order has been sent.

4 Pre-order

You can pre-order specially marked goods.

The goods will be dispatched as soon as they are available. A note about the delivery date is listed on the respective product page.



In the case of payment by credit card, Paypal or Sofortüberweisung, the amount will be debited on the day of the order.



If the payment method of prepayment is chosen, the customer is obliged to pay in advance. This is particularly the case with collective orders. If the purchase contract is concluded by means of electronic business transactions, the payment method of advance payment can also be effectively chosen here, with the aforementioned consequence.



Snow White Mini declines any responsibility for changes in the delivery date, cancellations or deviations in the form of the articles, which are based on production changes of the suppliers.



Should the pre-ordered item subsequently prove to be unavailable, the amount paid will be refunded by means of the original payment method.

5. contract language, contract text storage

The language available for the conclusion of the contract is German, English.

We store the contract text and send you the order data and our GTC by e-mail. For security reasons, the contract text is no longer accessible via the Internet.

6. delivery conditions

Shipping costs will be added to the stated product prices. You can find out more about the shipping costs in the offers.

We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.

7. payment

Payment can be made by PayPal, credit card, Sofort, Klarna or debit card.



8. retention of title The goods remain our property until full payment.

9. transport damages If goods are delivered with obvious transport damages, please complain about such defects as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance.

10 Warranty and guarantees Unless otherwise expressly agreed below, the statutory liability for defects shall apply.
In the case of used goods, the following applies: if the defect occurs after the expiry of one year from the delivery of the goods, the claims for defects are excluded. Defects occurring within one year of delivery of the goods may be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortening of the period shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health
- in case of intentional or grossly negligent breach of duty as well as fraudulent intent
- in the event of a breach of essential contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
- within the scope of a guarantee promise, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
You will find information on any additional warranties that may apply and their exact conditions in each case with the product and on special information pages in the online shop.

Customer service:
You can reach us for questions, complaints and objections by e-mail at snowwhite.conceptstore@gmail.com.

11 Liability For claims based on damage caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation
- in the event of injury to life, limb or health
- in the event of intentional or grossly negligent breach of duty
- in the case of warranty promises, insofar as agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of material contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

12 Default

If the debtor fails to pay in response to a reminder sent after the due date, he shall be in default by virtue of the reminder. However, the debtor shall be in default at the latest if he does not make payment within 30 days after the due date and receipt of an invoice.

13. dispute resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr.

We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.